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SCORE E-Newsletter
November 2007
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The topic of our next regular workshop is:
Bookkeeping and Record Keeping
Join us on Saturday, November 17, 2007 from 9:30am-12:30pm at Collier
County Public Library (at 650 Central Avenue in Naples)
where we will
focus on the basic requirements for keeping financial
books and records to effectively run your small business.
The instructor is retired Canadian Chartered Accountant
Henry Rambacher who has been a SCORE counselor for
19 years. In addition to the hands-on exercises and
materials, SCORE Naples Chairman Gregory
Nelson will follow along with the presentation demonstrating
the QUICKBOOKS® accounting software for
use by small businesses.
or, cut and paste the following link into your browser:
http://www.scorenaples.org/workshop.pdf
To register
for this workshop, visit our website at www.scorenaples.org and click on WORKSHOPS, and
then on SIGN UP! or, call
us at (239)430-0081.
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SCORE Naples offers two new
workshop series:
SCORE Naples has just announced two new workshop series, each of which is a
four session program concentrating on a particular topic.
The first, FUNDAMENTALS
OF NEGOTIATIONS, will be offered over a two week period beginning on January
28, 2008 (www.scorenaples.org/negotiations.htm).
The second, DEVELOPING A BUSINESS PLAN will be offered over a four week period
beginning February 2, 2008 (www.scorenaples.org/busplan.htm).
Customer Service Tips:
•
Create a corporate attitude geared towards Golden customer service;
•
Take responsibility for problems and short-comings;
•
Rather than finger point, be part of the solution;
•
Hire staff with a customer service orientation;
•
Underpromise and Overdeliver;
•
Make golden customer service part of your company’s strategy,
marketing and competitive edge.
Free Accounting Software:
RealEasyBooks, Inc. has offered a permanent free license to their ezREB small
business accounting software to all SCORE clients. This offer is good until
the end of 2007. For complete details, see
www.scorenaples.org/library/accounting.pdf.
Selling Online:
•
Be descriptive: focus on education and complete information to
ensure the closing of a sale, especially expensive items.
•
Focus on top quality visuals including ability to zoom and rotate
•
Give golden customer service
Going
Green: How to Save the Planet at Work
by Amy Fleischer
You care about the environment. You ask for paper instead of plastic. You toss your Coke cans, milk jugs, and newspapers in the recycle bin. You’re thinking about making your next car a hybrid. SCORE and Audubon of Florida’s Corkscrew Swamp Sanctuary are teaming up to help you take the next step: It’s time to green your business.
Each month we’ll spotlight an easy way to make a big difference. From improving your energy efficiency (and lowering your utility bills) to using environmentally friendly cleaning products (and making your workplace safer), we’ve done the research for you: We’ll tell you what to do and why it matters . . . and help you save a few bucks along the way.
In December’s issue, we’ll be celebrating the spirit of the season with ideas for green gift baskets and holiday cards. As we get into gear in the New Year, we want to hear from you: your questions, your concerns, your success stories. By e-mailing us you’ll be entered into a raffle to win a day pass to Corkscrew Swamp Sanctuary!
Here’s one thing you can do today: Shut down your computer and monitor when you leave work, instead of just logging off.
Audubon of Florida’s Corkscrew Swamp Sanctuary is a watershed system that is managed to maintain the native plants and animals and preserve the natural processes that have been occurring for thousands of years. The 13,000 acre property includes the last stand of virgin bald cypress trees existing in the United States. Visitors can enjoy the Sanctuary from a 2-1/4 mile boardwalk and expand their knowledge of ecosystems in southwest Florida at the Blair Audubon Center. Learn more at www.corkscrew.audubon.org.
This Month's Business Links on the Web:
Good Clean Tech, the Independent Guide to Ecotechnology:
Visit www.goodcleantech.com.
Need Legal Advice?: Legal documents,
advice and information for your business or family at: www.nolo.com
Ever wonder what that process was running on your system?:
Check out www.processlibrary.com to find out.
Looking for an Office Suite that is Collabortive and
FREE?:
Try http://docs.google.com.
Virtual Trade Shows: Boost sales without
incurring travel costs by attending/sponsoring a virtual trade show.
Learn more at www.ecomxpo.com.
Book Review: TRUTH (Amazon $24.95) by
marketing consultant Lynn Upshaw teaches about integrity marketing
and how telling the truth can improve your bottom line. www.amazon.com/Truth-Rules-Marketing-Skeptical-World/dp/0814473768
Free PowerPoint Templates at: www.office.xerox.com/small-business/resources/microsoft-powerpoint-templates/enus.html
Daylight Savings Time Reminder:
Don't forget to set your clocks back 1 hour on Novermber 4th (2am)
for daylight savings time.
Past Newsletters: SCORE E-Newsletters by following
the links below:
May
2007 June
2007 July
2007 Aug
2007 Sep
2007 Oct
2007
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Are you looking for an opportunity to
give something back to the community? We are looking for a
few outstanding, talented men and women willing to share their business
knowledge and experience.
As a SCORE volunteer, you will join a congenial group of skilled business
professionals who volunteer a few days every month to counsel and help
small businesses succeed.
Why not get the facts and decide whether or not SCORE is for
you. Call 239-430-0081 or visit www.scorenaples.org/joinus.htm for
more information about helping small businesses succeed.
We have immediate needs for full-time resident volunteers to help us
with year-round counseling needs. Bi-lingual counselors needed to help
with programs geared towards the growing Hispanic population.
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This E-Newsletter has been Generously Sponsored by:
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Spotlight YOUR company here as the sponsor of a future monthly E-Newsletter! It's a great way to reach over 1900 individuals (and growing) for only $50 per month. Contact scoreweb@scorenaples.org to sponsor our next E-Newsletter or visit www.scorenaples.org/sponsors.htm to learn about other SCORE Sponsorship opportunities! We are now reserving spots for the 2008 calendar year!
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Note: You are receiving this email because you have had contact with SCORE either as a workshop attendee, received counseling, and/or had other contact with us in which you supplied us with your email address. Please unblock emails from score@scorenaples.org from any blocked senders email list. If you do not wish to receive future e-mailings of this enewsletter please inform us by going to our Subscription Removal page on our website at www.scorenaples.org/removeme.htm and we will promptly remove you from our email list.
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SCORE
is a Resource Partner with the U.S. Small Business Administration
This
newsletter has been SCORE
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